Shipping policy
Shipping Information
All prices in $AUD
Currently Shipping To: Australia and New Zealand
Important Update: Due to recent changes in international postal services, we've temporarily restricted shipping to Australia and New Zealand while we review options for other destinations. If you're located elsewhere, please contact us to explore alternative solutions.
FREE SHIPPING FOR ORDERS OVER $250 TO AUSTRALIA AND NEW ZEALAND
Shipping Rates:
- Australia Post Standard: $10 (orders under $250)
- Australia Post Express: $14
- New Zealand Standard: $19
- New Zealand Express: $35
All orders sent via Australia Post
Dispatch Times: 3-14 days depending on item availability. Longer dispatch times noted on individual product pages. Contact us for specific dispatch estimates at info@byaudreyandgrace.com.
Sustainable Packaging: All orders sent in Hero Packaging compostable mailers and inner bags. You can reuse, home compost, or add to green waste collection. Within Australia, postage stickers are also compostable.
Important Notes:
- No returns on underwear or made-to-measure items
- See our Returns and Refunds Policy for full details
- New Zealand customers responsible for any local taxes/duties
